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Privacy Policy

Last Updated: February 5, 2026

This Privacy Policy describes how VISIONX SOLUTIONS LTD ("we", "us", or "our") collects, uses, and shares information about you when you use our Vision X social casino platform ("Service").

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

  • Account Information: When you create an account, we collect your name, email address, username, password, and date of birth.
  • Profile Information: Any additional information you choose to add to your profile, such as a profile picture or bio.
  • Communications: When you contact us, we collect the content of your messages and any information you provide.
  • Transaction Information: If you purchase virtual currency or items, we collect information about those transactions.

1.2 Information We Collect Automatically

When you use our Service, we automatically collect certain information, including:

  • Device Information: Hardware model, operating system, unique device identifiers, and mobile network information.
  • Log Information: Access times, pages viewed, IP address, and the page you visited before navigating to our Service.
  • Gameplay Information: Data about your gameplay, including games played, scores, virtual currency balance, and achievements.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our Service.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Create and manage your account
  • Process transactions and send related information
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities in connection with our Service
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience

3. Sharing of Information

We may share information about you as follows:

  • Service Providers: We share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • Legal Requirements: We may disclose information if we believe disclosure is necessary to comply with any applicable law, regulation, legal process, or governmental request.
  • Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, or that of others.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • With Your Consent: We may share information with your consent or at your direction.

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems.

5. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information.
  • Data Portability: You can request a copy of your personal information in a structured, commonly used format.
  • Opt-Out: You can opt out of receiving promotional communications from us.

6. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete that information.

7. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

VISIONX SOLUTIONS LTD
59 Lathom Road, London, Eastham
United Kingdom, E6 2EB
Company Number: 13370342
Email: privacy@visionx.casino